Event Policy

Cancellations and Refunds

Sometimes life and weather get in the way of attending an event for which you’ve registered.

• Cancellations: There are different policies for webinars, in-person trainings, and conferences. We can issue full refunds for webinars up until 24 hours in advance. We can issue full refunds for most in-person workshops up to 3 days in advance. Please see individual conference websites for more information about policies for those events.
• Substitutions: If you need to cancel for any reason, we recommend that you send another individual from your organization in your place. We cannot apply your payment to a future training event.
• No shows: If you are unable to attend an event and have not canceled in advance, your payment will not be refunded.
• Weather cancellation: We use weather determinations made by local school districts in determining whether to cancel an event. If a workshop must be canceled due to weather, a full refund will be granted.
• If Nonprofit Association of Washington cancels an event: We reserve the right to cancel any event or substitute presenters if needed. If we cancel an event, we will personally contact all registrants and offer a full refund.